Privacy Policy
Last Updated: April 17, 2025
1. Introduction
At TidyCheck ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing or using TidyCheck, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We collect several types of information from and about users of our website and services:
- Personal Information: Name, email address, phone number, billing address, payment information, and any other information you provide when creating an account, using our services, or communicating with us.
- Property Information: Details about properties you manage including addresses, cleaning schedules, and photos.
- Usage Data: Information about how you use our website and services, including log data, cookies, and analytics information.
- Third-Party Integration Data: Information we receive when you connect TidyCheck with third-party platforms such as Airbnb, VRBO, or other booking platforms.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, prevent, and address technical issues, fraud, and other illegal activities
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Cleaning Service Providers: When you assign cleaning tasks, the necessary information will be shared with your assigned cleaners.
- With Service Providers: We may share information with third-party vendors, service providers, and partners who perform services on our behalf.
- For Legal Reasons: We may disclose information in response to legal process, to protect our rights, or when required by law.
- Business Transfers: If TidyCheck is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with third parties when you have given us your consent to do so.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Requesting a copy of your personal information
- Objecting to or restricting certain processing of your information
- Withdrawing consent where processing is based on consent
- Data portability rights
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete this information.
8. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@tidycheck.com
Address: 535 Mission St 14th floor, San Francisco, CA 94105, United States
Phone: +1 415-578-4933